Delivery Policy
Our UK standard delivery charge is £1.99 or FREE when you spend over £40. Please note we currently do not ship to customers outside the UK.
Delivery is estimated at 3 to 5 working days (Monday to Friday).
We know that you are eager to receive your parcel, so your order will be carefully packed and dispatched by the following working day at the latest. Please note, if your order is placed on a Friday, Saturday or Sunday, your parcel will be dispatched on Monday.
We use Royal Mail’s Standard Delivery Service (normally delivered in 2-3 working days). Please note this service is not currently tracked.
Q. I am likely to be out when my parcel arrives - what should I do?
A. Royal Mail may leave your parcel with a neighbour or return it to your local sorting office. They will post a card through your door with information about what to do next.
If you would like us to put specific delivery instructions on your parcel, please let us know as soon as you have placed your order. Call us on 01572 821877 or email kath@brightstufftoys.co.uk
For any other queries relating to your delivery please do not hesitate to call us on 01572 821877 or email kath@brightstufftoys.co.uk